Articles Directory
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

THE DIFFERENCE BETWEEN REACTIVE AND PROACTIVE CUSTOMER SERVICE – AND WHY IT MATTERS

The ultimate goal of customer service is to make customers feel well taken care of and to quickly resolving any problems that may arise. However, it goes further than just problem solving. The best type of customer service involves a business being proactive, or making the first move, when a customer has an issue. A good customer service agent knows the difference between reactive and proactive customer service. Read more to know the difference between reactive and proactive customer service – and why it matters.

 

Posted By: US Farm Data

Posted on: 01/28/2020
SHARE THIS:
 
B2B Vibe 2012 © Privacy policy. All rights reserved.