Calls to customer service lines are on the rise. From frequent flyers wanting a refund on a plane ticket to consumers wondering where their package is, more and more people are calling for help. On the other end of the line are customer service reps dealing with calls that never seem to let up. Click here to read more details on this topic.

An active phone number for your business may not seem very important in today’s digital marketplace chock full of things like chatbots and more. However, nothing could be further from the truth. Read more to know how a phone number increases trust – and sales conversions.

One of the best ways for companies to obtain customer data is through the use of customer surveys. Phone surveys, in particular, allow companies to glean information that is accurate, reliable and offers powerful insights into customer behavior. Read more to know why customer surveys and web analytics go hand-in-hand.

Most salespeople will tell you that there is nothing worse than a gatekeeper. However, the truth is that gatekeepers can be a tremendous asset as long as you know how to get on their good side. Click here to know why trying to avoid gatekeepers isn’t the best tactic for salespeople 

Ask any appointment setter and they will tell you that the biggest obstacle when it comes to connecting with decision makers is a dedicated and hardworking gatekeeper. Read more to know more about this topic.

Lead generation is the lifeblood of any business. Unfortunately, even the best leads will do little good if a salesperson is unable to talk with a decision maker. Click here to know how to get past gatekeepers and connect with decision makers.

A great appointment setter is critical to the success of a business. Unfortunately, not every person is adept at this important task. Click here to know What Makes A Great Appointment Setter

Anyone who has experienced the challenges of appointment setting can tell you it is a difficult endeavor. Nonetheless, it is a necessary one if you want to build the type of sales funnel that will allow your business to be successful. Read more to know how to meet the challenges of appointment setting.

Hiring a sales consultant for your company can make good financial sense and help elevate your sales. Such consultants can help implement a more effective sales strategy, strengthen morale and increase sales conversions. However, hiring the wrong sales consultant can actually do more harm than good. Read more to know how a consultant can elevate your sales team.

Hiring sales consultants can do wonders for a business. In spite of this, many business owners are hesitant to enlist the services of a sales consultant. This is true even if a sales team is struggling with turnover, declining conversions or low morale. Click here to read more details on this topic.

The decision to bring in a sales consultant is difficult for many business owners. After all, no one knows a business better than the person running it. Click here to read more details on this topic.

If you are a technology company trying to decide between in-house telemarketing or outsourcing lead generation efforts, you are not alone.  Every day, more and more tech companies are struggling with that very same dilemma. Read more to know why tech companies benefit from outsourcing lead generation efforts.

Lead generation is critical to success of tech companies. Unfortunately, it also is extremely difficult and time consuming. So what’s a tech company to do? In many cases, the answer is to outsource. Read more to know why technology companies are outsourcing lead generation.

A majority of technology companies report that lead generation is their most important marketing goal. While lead generation is critical to a company’s success, it is also difficult and time consuming. Read more to know about Outsourcing Lead Generation Benefits Technology Companies In A Variety Of Ways

In today’s digital world, you can connect with customers and do business without ever talking to that person. While that is pretty amazing when you think about it, it also isn’t always a good thing. Read more to know how to connect with customers over the phone and build relationships.